Smarter booking management
with HB Queue.
Designed for barbers and salons, HB Queue allows your clients to simply join the Queue and where they will be updated via SMS of their estimated wait time
With the HB Queue App, clients can check in themselves on a tablet in-store, meaning less admin, fewer interruptions and more time for you and your team to focus on providing great service.
How it works...
Why you’ll love it
Simple Walk-In Management
A full-screen Queue shows three clear columns: Waiting, In-Service, and Completed. Clients move seamlessly through each stage.
Works With or Without the Appointment Book
HB Queue can run as a standalone full-screen queue or show as an additional column alongside the appointment book.
Sales Processing
Sales are easily processed directly from HB Queue through the sales screen, keeping everything seamless.
Customer Self Check-In
Clients can walk in and add themselves to the Queue using the HB Queue App in-salon, or your team can quickly add them through the HB Software.
Service Integration
Control which services can be added to the Queue.
Flexible Options
Customers can choose their preferred operator, select the next available, or you can set the system to skip operator selection completely.
Reporting Built In
Access dedicated reports (Summary & Detailed) to track queue performance, operator efficiency, and client flow
Operator Management
HB Queue checks rosters to only show available operators. You can easily manage breaks directly from the Queue screen.
SMS Updates
Automatically notify clients via SMS when they’re next in line. Estimated wait times are intelligently calculated based on operator availability and current services.
HB Queue gives you total control whether your clients prefer to book ahead or simply walk in and wait.
Request your Free Demonstration
See everything HB can offer in a 20-minute demo.
Book a personalised, obligation-free demo with our Australian Team. We'll show you exactly how Hairware Beautyware can benefit your business.